Terms and Conditions
These Terms and Conditions govern your use of PrepPal. By using our platform, you agree to these terms.
Agreement to Terms
These Terms of Use constitute a legally binding agreement between you (the "User") and PrepPal (owned and operated by Youssuf).
Use of the Service
What PrepPal Offers
PrepPal is an AI-powered educational platform that transforms your study materials into interactive learning tools:
- • AI-generated summaries from uploaded PDFs and documents
- • Personalized flashcards based on your content
- • Interactive quizzes and practice tests
- • Study progress tracking and analytics
- • Cross-platform synchronization
Your Responsibilities
When using PrepPal, you agree to:
- • Use the service lawfully and in accordance with these terms
- • Provide accurate account information and keep it updated
- • Respect intellectual property rights of others
- • Use the platform for educational purposes only
- • Maintain the confidentiality of your account credentials
User Content and Ownership
Your Content Rights
- • You retain full ownership of all materials you upload
- • PrepPal does not claim ownership of your content
- • You can delete your content at any time
- • Export your generated study materials anytime
License to Process
- • You grant us permission to process your content
- • Processing is limited to providing our services
- • We use your content to generate summaries and quizzes
- • Original files are not permanently stored
Important: You are responsible for ensuring you have the right to upload and process any content you submit to PrepPal. Do not upload copyrighted materials without proper authorization.
Prohibited Activities
To maintain a safe and productive environment for all users, you agree not to engage in the following activities:
Harmful Content
- • Illegal, offensive, or harmful materials
- • Malicious software or viruses
- • Hate speech or discriminatory content
- • Content that violates others' rights
System Interference
- • Hacking or unauthorized access attempts
- • Disrupting service functionality
- • Reverse engineering our technology
- • Automated data collection (scraping)
Account Misuse
- • Creating multiple accounts to circumvent limits
- • Sharing account credentials
- • Impersonating others
- • Commercial use without authorization
Service Disclaimer
AI-Generated Content
PrepPal uses artificial intelligence to generate study materials. While we strive for accuracy, AI-generated content may contain errors, omissions, or inaccuracies. You should always verify important information and use our materials as supplementary study aids.
Educational Purpose
Our service is designed for educational purposes only. PrepPal does not guarantee academic success, test performance, or educational outcomes. Your learning success depends on various factors beyond our control.
Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. PrepPal may experience downtime for maintenance, updates, or technical issues.
Limitation of Liability
To the fullest extent permitted by law, PrepPal and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our service, including but not limited to:
- • Loss of data or study materials
- • Academic or professional consequences
- • Business interruption or lost profits
- • Emotional distress or reputational harm
- • Technical malfunctions or errors
- • Unauthorized access to your account
- • Third-party actions or content
- • Service interruptions or downtime
Our total liability for any claims arising from these terms or your use of PrepPal shall not exceed the amount you paid for our service in the 12 months preceding the claim.
Refund Policy
We offer a 14-day refund window for all purchases. Refunds are handled by Paddle, our payment provider.
Refunds are issued based on the criteria below. In cases of suspected fraud, abuse, or misuse, we reserve the right to deny a refund request and Paddle may counterclaim if abuse is detected.
We offer refunds in the following cases:
- Technical issues that prevent access or use of the product, and our support team is unable to resolve them within 7 days.
- Duplicate charges or accidental double purchases.
- Unauthorized purchases reported within 14 days.
- Dissatisfaction with the product, within 7 days of purchase, provided less than 10% of the included credits/tokens were used.
For refund requests, please refer to your Paddle receipt or contact us.
Payment Processor
All purchases and subscriptions on PrepPal are processed by Paddle.com, our Merchant of Record. Paddle handles payment processing, billing, taxes, and compliance.
Account Termination
Your Rights
- • You may terminate your account at any time
- • Export your data before account deletion
- • Cancel subscriptions through account settings
- • Request account deletion via support
Our Rights
- • Suspend accounts for terms violations
- • Terminate accounts for repeated violations
- • Remove content that violates our policies
- • Discontinue service with reasonable notice
Effect of Termination: Upon termination, your access to PrepPal will cease immediately. You remain liable for any charges incurred before termination, and certain provisions of these terms will survive termination.
Changes to Terms
We may update these Terms of Use from time to time to reflect changes in our service, legal requirements, or business practices. When we make material changes, we will notify you by email or through our platform at least 30 days before the changes take effect. Your continued use of PrepPal after the effective date constitutes acceptance of the updated terms.
Questions About These Terms?
If you have any questions about these Terms of Use, need clarification on any provisions, or want to report a violation, please don't hesitate to contact us.